RETURNS
If you are not completely satisfied with your item(s), and they are not used, washed, or worn and are in resalable condition (except for manufacturer defects) then you may return them for a full refund of the purchase price within 30 days of your purchase, after which all sales are final.  Once we have received the returned item, all credits on returns will be made directly to the credit card or account used in making the purchase.  Refunds are given for the price indicated on the original receipt.
 
Step 1: Fill out the form to the right to send us an email notifying us of your return.  

Step 2: Use the Post Office to send us your unwanted merchandise:
Will B. Guilty Rags
P.O. Box 1037
Lock Haven, PA 17745
* Is this a Return or an Exchange?

* Receipt ID Number
* Reason for Return
* Exchange Info
* Full Name
* Email
* Address
* City, State, Zip/Postal Code & Country
* = Required Field
EXCHANGES
Need a different size?  Color?  Style?  We'll send it to you!  Once we have received  the returned item, we will then print and ship your new item to you.  You can only exchange an item for another item(s) that is equal to or lesser than the price indicated on the original receipt.  
 
Step 1: Fill out the form to the right to send us an email notifying us of your exchange.  Be sure to tell us what product, color and size you want us to send to you in exchange for the item you originally got.  

Step 2: Use the Post Office to send us your unwanted merchandise:
Will B. Guilty Rags
P.O. Box 1037
Lock Haven, PA 17745
We want you to be satisfied with your purchase,
but if something isn't right, let us know.

Returns & Exchanges


* You must ship your items back to us through the Post Office; UPS & FedEx cannot ship to P.O. Boxes.
* We cannot accept C.O.D. deliveries.
* We recommend purchasing tracking &  insurance, as WillBGuilty.com cannot be responsible for lost return or exchange shipments.

* When you click "Process Return" it will redirect you back to this page so that you can complete Step 2.  
Please only submit your information once!

* Shipping and handling charges (on returns) are not refundable unless the merchandise is defective or the wrong item was sent.  There will be no shipping charge for the new items you chose as an exchange.
*
Please be sure to include all the original packaging and the order slip  that came with your item so that we can quickly process your return or exchange.  If you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value.


Returns & Exchanges   Contact Us   FAQ   About WBG Rags   Affiliates                                                                         2010-2013  www.WillBGuilty.com  All Rights Reserved.
Men's ClothingWomen's ClothingHoodiesStickersCheck Out Who's Wearing Our Clothes!Stay Up to Date on Our Blog!